April 2, 2025
The Ultimate Guide to Helpdesk Automation
Discover how helpdesk automation enhances support, reduces costs, and improves response times. Learn key features, benefits, and implementation strategies.
Blogs
Get Started
Blogs
Blogs

April 2, 2025
The Ultimate Guide to Helpdesk Automation
Discover how helpdesk automation enhances support, reduces costs, and improves response times. Learn key features, benefits, and implementation strategies.

March 18, 2025
Top 5 Hiver Alternatives
Looking to switch from Hiver? Learn about the top 5 Hiver alternatives and why Shared Inbox by Canary is a secure and reliable Hiver alternative.

March 18, 2025
Best Automated Ticket Tools for 2025
Discover the best automated ticket tools for 2025 to boost efficiency and customer satisfaction. Streamline workflows and optimize support with AI. Click now!
April 1, 2025
How to Implement a Ticket Tracking Software
Optimize customer support with a structured ticket tracking system. Learn the key steps to implement, configure, and scale ticketing software for seamless issue resolution and improved efficiency.

April 3, 2025
Customer Service Tools for Small Businesses
Discover the best tools for small businesses to streamline communication, improve efficiency, and manage customer interactions effectively.

November 9, 2024
How AI Email Assistants Can Drive Customer Service Excellence
Explore how AI email assistants can elevate your customer service, ensuring quicker responses and personalized communication.

April 1, 2025
What Is Customer Support? Key Functions, Strategies & Tools Explained
Discover how exceptional customer support boosts satisfaction, retention, and business growth. Learn how AI, live chat, and effective strategies can transform your approach!

March 26, 2025
Handling Customer Service Using AI
Explore how AI tools are transforming customer service. Learn how AI-driven email management, automation, and insights boost efficiency and enhance customer satisfaction!

March 26, 2025
Best Zendesk Alternatives for Shared Inbox & Team Collaboration
Looking to switch from Zendesk? Discover the top Zendesk alternatives and see why Shared Inbox by Canary is a cost-effective and AI-powered customer support solution.

March 25, 2025
Best Intercom Alternatives for Shared Inbox and Team Collaboration
Looking to switch from Intercom? Learn about the top Intercom alternatives and why Shared Inbox by Canary is a secure and reliable Intercom alternative.

March 18, 2025
Best Front Alternatives for Shared Inbox & Team Collaboration
Discover top Front alternatives for shared inbox management, AI-driven automation, and team collaboration. Compare features, pricing, benefits, and support.

April 2, 2025
9 Shared Inbox Best Practices for Effective Collaboration
Streamline your shared inbox by assigning email ownership, using labels, and automating tasks to reduce clutter, avoid duplicates, and speed up responses.

April 2, 2025
What is a Shared Inbox & How to Set Up One?
Discover how a shared inbox improves team collaboration, enhances email management, and streamlines workflows. Learn how to set up the right solution.

November 6, 2025
Shared Inbox by Canary: The All-in-One Collaboration Workspace Inside Your Email
Note: This article replaces our earlier Canary Mail Teams Feature post. All collaboration capabilities are now part of Shared Inbox by Canary, available both on the web and inside the Canary Mail apps.
Get started
Set up in 15 minutes. See results this week. No credit card required.
7-day free trial
No credit card required
Cancel anytime
