SaaS & IT

plans

Why SaaS & IT teams outgrow email

Running support from a single inbox works at first. But then:

Thread chaos

Bugs, billing, and onboarding mix in one thread.

Lost updates

Devs reply from personal emails, updates get lost.

Conflicting answers

Customers get conflicting answers.

Blind spots

No visibility into open issues or satisfaction.

How Canary helps

Shared inbox

Clear ownership, no lost emails.

Smart ticketing

Every bug, feature, or billing issue tracked.

CSAT & analytics

Track satisfaction, performance, and trends.

Collaboration

Tag teammates, @mention devs, and resolve faster.

AI chatbot

Deflect FAQs like “SOC 2?” or “reset password.”

plans

All inside your inbox.

plans

Perfect for

SaaS startups using email for support

Founders still handling customer requests

Product-led teams offering onboarding/concierge setup

IT consultancies juggling multiple clients

Support & success managers needing visibility

plans

Use cases

Bug report → Engineering aligned

Before:

Bug reports vanish in email threads.

After:

Canary auto-tags “Bug,” assigns owner, and loops in devs via @mentions. Follow-up closes with a CSAT survey.

Billing issue → Quick resolution

Before:

Payment emails bounce between teams.

After:

Canary routes to billing, inserts a template reply, and resolves in minutes.

Onboarding → Personal at scale

Before:

New user emails get inconsistent replies.

After:

Tickets tagged “Onboarding,” templates ensure clear, consistent support.

Starter Plan

$ 15.99

per month

Start your Starter Plan journey and explore new features.

Up to 5 users

Unlimited Tasks & Projects

Basic Task Board & Calendar View

File Sharing & Attachments

Real-Time Notifications

Select Plan

Growth Plan

Popular

$ 49.99

per month

Start your Growth Plan journey and explore new features.

Up to 25 users

All Starter Plan Features

Advanced Task Automation & Labels

Priority Email & Chat Support

Real-Time Notifications

Select Plan

Enterprise Plan

$ 109.99

per month

Start your Enterprise Plan journey and explore new features.

Unlimited Users

Advanced Task Automation & Labels

Dedicated Account Manager

File Sharing & Attachments

24/7 Priority Support

Select Plan

Smart email support for lean product teams

From support to onboarding, keep your emails organized and fast — no lost threads, duplicates, or blind spots.

Why SaaS & IT teams outgrow email

Running support from a single inbox works at first. But then:

How Canary helps

All inside your inbox.

Perfect for

Use cases

$ 15.99

$ 49.99

$ 109.99

Why SaaS teams choose Canary

Resolve issues before they escalate