plans
Plans
Plans
plans
Starter plan
per user /month
Best for individuals & agency owners.
Business plan
Popular
per user /month
Best for small business & growing teams.
Enterprise plan
per user /month
Best for exceptional teams & enterprises.
Starter Plan
per month
Start your Starter Plan journey and explore new features.
Growth Plan
Popular
per month
Start your Growth Plan journey and explore new features.
Enterprise Plan
per month
Start your Enterprise Plan journey and explore new features.
Training Materials
Upto 100
Upto 1,000
Upto 10,000
Responses
Upto 100
Upto 1,000
Upto 10,000
Number of Accounts
1
5
10
Ticket Status
Ticket Assignment
Ticket History
Ticket Merge
Bulk Updates
Internal Chat & Mentions
Shared Templates
Tag
Signatures
Automatic deflection
Quick Reply
Self Improving docs
Ticket Assignment
New Tickets (Follow Ups)
Pending Tickets (Follow Ups)
Solved Tickets (Follow Ups)
AI Chatbot Performance
Team Performance
Agent Performance
AI Top Issues Analyzer
CSAT
Custom Reports (On demand)
Basic (Coming Soon)
Advanced (Coming Soon)
API Access (Coming Soon)
SSO & Directory Sync (Coming Soon)
Priority Support
Custom Workflows
Users
10
Individual data
20GB
Integrations
Automated workflows
Performance Analytics
Support
Advanced permissions
Security Features
API Access
Custom Workflows
Users
20
Individual data
40GB
Integrations
Automated workflows
Performance Analytics
Support
Advanced permissions
Security Features
API Access
Custom Workflows
Users
20
Individual data
40GB
Integrations
Automated workflows
Performance Analytics
Support
Advanced permissions
Security Features
API Access
Bryan Clark
US Editor, The Next Web
plans
Get Started
FAQs
plans
What is Shared Inbox by Canary?
Shared Inbox by Canary is a powerful platform designed to elevate your team collaboration experience. It combines an AI-driven chatbot and a shared inbox, allowing your team to manage emails more efficiently while maintaining a personal touch.
How does the AI Chatbot enhance customer service?
Canary's AI Chatbot instantly responds to common queries based on the material it is trained on. This reduces the number of tickets your team has to handle, letting them focus on more complex issues. It’s like having an extra team member that works 24/7!
Can multiple email accounts be managed within Shared Inbox by Canary?
Absolutely! Whether it's work emails, personal inboxes, or shared team inboxes, Shared Inbox by Canary allows you to manage them all in one place. No more switching between different apps—just one interface to rule them all.
How does Shared Inbox by Canary automate customer service tasks?
Forget about repetitive tasks! Shared Inbox by Canary automates ticket assignments, responses, and other routine processes. Your team can focus on what truly matters—solving complex customer issues—while the platform takes care of the rest.
How can I get started with Shared Inbox by Canary?
Getting started with Shared Inbox by Canary is simple! To get a free trial, refer to Getting Started with Canary Web App for Support page for web-based access or follow the steps in the Getting Started with Shared Inbox by Canary MacOS App for Mac users. Once your shared inbox is up and running, add the AI Chatbot to your website by referring to How to Add Canary's AI Chatbot to Your Website.
Do I need a credit card to start the free trial?
No, you don’t need a credit card to start the free trial. You can explore all the features without any upfront payment.
What is included in the free trial?
The free trial gives you access to all premium features of the Enterprise plan, allowing you to experience the full capabilities of Shared Inbox by Canary. After your free trial ends, you can subscribe to one of the paid plans to continue using Shared Inbox by Canary.
Is there a minimum number of agents required to subscribe?
No, you can start with just one agent and scale up as needed.
If I purchase, can I cancel my plan at any time?
Yes, you can cancel your plan anytime. There are no long-term commitments, and you’ll only be charged for the billing period you’ve selected.
Can I upgrade or downgrade my plan later?
Yes, you can upgrade or downgrade your plan at any time based on your team’s needs. The changes will be reflected in your next billing cycle.
Can I subscribe monthly?
Yes, Shared Inbox by Canary offers monthly subscription options.
Is my data safe with Shared Inbox by Canary?
Of course! We prioritize data security above all else and pride ourselves on our security features and policies. We’re HIPAA and GDPR-compliant, and many users in security-sensitive industries choose Canary for the strength of our data security.