Our story
Our story
Our story
Our story
Shared Inbox by Canary started as a solution to our own internal chaos.
While building and scaling Canary Mail, our team was juggling dozens of conversations daily—across product, support, finance, and ops.
We didn’t want to bounce between tools just to talk about an email. We wanted a better way to work together—right from the inbox.
So we built it:
– A clean, collaborative inbox
– One place for every team to stay organized
– Smart AI that helps, not interrupts
Backed by Sequoia. Canary is used by individuals & teams at:
Quicker resolution
Our shared inbox and AI tools help support teams resolve customer queries 43% faster.
Customer satisfaction
Our intuitive design, powerful AI, and responsive support lead to high user satisfaction.
Email workload reduced
Our AI handles up to 73% of repetitive emails—freeing teams to focus on what matters.