Our story

Our story

Our story

Our story

What Started as Our Solution
Is Now Yours

Shared Inbox by Canary started as a solution to our own internal chaos.

While building and scaling Canary Mail, our team was juggling dozens of conversations daily—across product, support, finance, and ops.

We didn’t want to bounce between tools just to talk about an email. We wanted a better way to work together—right from the inbox.

So we built it:
– A clean, collaborative inbox
– One place for every team to stay organized
– Smart AI that helps, not interrupts

Backed by Sequoia. Canary is used by individuals & teams at:

Our success by the numbers

We empower teams to work smarter, respond faster, and support better.

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%

Quicker resolution

Our shared inbox and AI tools help support teams resolve customer queries 43% faster.

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%

Customer satisfaction

Our intuitive design, powerful AI, and responsive support lead to high user satisfaction.

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%

Email workload reduced

Our AI handles up to 73% of repetitive emails—freeing teams to focus on what matters.

Founding Team

Two founders. One shared vision—to reinvent the way teams communicate over email.