plans
Features
plans
plans
Support
plans
Get Started
plans
plans
No clear ownership
“Did anyone reply to this?” Multiple agents responding to the same email—or worse, no one responding at all.
Double replies & confusion
Customers getting conflicting responses from different agents who can’t see what’s already been said.
Dropped emails
Important tickets slip through the cracks because there’s no system to track what needs follow-up.
Inbox chaos
Mixing personal emails with support tickets, losing track of urgent issues in endless threads.
Repetitive typing
Writing the same “Where’s my order?” response 50 times a day while complex issues wait.
Collaboration friction
Switching between email, Slack, and spreadsheets just to handle one customer issue.
Shared Inbox with Assignment
Every email has a clear owner. See who's handling what in real-time.
AI Deflection & Assisted Replies
Handle 73% of repetitive queries automatically. Get AI suggestions for complex ones.
Tags & Status Tracking
Organize by urgency, type, or customer. Track progress from new to resolved.
Internal Notes & @Mentions
Collaborate without leaving the inbox. Keep context in one place.
Built-in Analytics & CSAT
Track performance, measure satisfaction, spot trends—no setup required.
Testimonials
Get Started
plans
plans
All support@, help@, sales@ emails in one organized view. Works with any email provider.
Auto-assign based on expertise, workload, or rules. No cherry-picking, fair distribution.
Track tickets from new → in progress → resolved. Nothing falls through cracks.
Generate perfect responses in seconds. Maintains your tone, pulls context automatically.
Consistent responses across your team. Update once, everyone uses the latest version.
@mention teammates, leave notes, share context—all without leaving the ticket.
Set it and forget it. Reminders ensure every customer gets timely responses.
Response times, volume trends, agent performance — insights that drive improvement.
Automatic satisfaction tracking. Know how you're doing, celebrate wins, fix issues.
Maya Rodriguez
VP Support, Verra
plans
Features
plans
plans
Deflection rate
Faster responses
CSAT Improvement
More tickets handled
plans
Get Started
plans
plans
Simple yet powerful
All the features of enterprise helpdesks without the complexity. If you can use Gmail or Outlook, you can use Canary.
15-minute setup
Connect your email, invite your team, start resolving. No IT department or consultants required.
Intuitive UI teams love
Looks and feels like email, works like a helpdesk. Zero learning curve, immediate adoption.
Built for lean teams
Perfect for 2–50 agent teams. Grow without growing headcount thanks to AI efficiency.
GDPR & HIPAA compliant
Bank-level security, data stays private. GDPR and HIPAA certified for peace of mind.
Transparent pricing
No hidden fees, no per-ticket charges. Simple per-user pricing that scales with you.