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Non-Profits

Do more good with less inbox chaos.

Handle donors, volunteers, programs, and grants in one inbox. No silos, no missed deadlines — just clear, calm communication.

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plans

Issues faced

info@, donate@, volunteer@ flood with requests

One person replies and no one else sees it

Conflicting answers from multiple teammates

Donor emails buried during campaigns

Burnout as inboxes spiral

How Canary helps

Shared inbox

One place to see what’s in progress, what’s waiting, and who owns it.

Smart ticketing

Turn emails into tasks with assignee, status, and priority (e.g., ‘Volunteer Sign-Up,’ ‘Grant’).

Templates

Fast, consistent replies for receipts, event info, FAQs, confirmations.

Analytics

Track response times, satisfaction, and workload with simple dashboards.

AI assistant

Instant answers on donations, volunteering, or program locations, with human handoff.

Internal chat & mentions

Loop in directors or program leads inside the thread.

plans

Real use cases

Donor receipt → No delay in replying to donors

Before:

Delays in acknowledging donations.

After:

Tagged “Tax Receipt,” assigned to finance, receipt template sent instantly, and feedback collected.

Volunteer coordination → Clear follow-through

Before:

Missed follow-ups and unclear responsibility.

After:

Assigned to coordinator, template inserted, follow-up managed, and attendance tracked.

Grant reporting → Tracked & transparent

Before:

Unclear ownership and deadlines often missed.

After:

Tagged “Grant Reporting,” context captured with internal notes, status updated, and deadlines met.

plans

Built for resourceful non-profit teams

Community support & outreach

Fundraising & donor relations

Grant coordinators

Education & training program managers

Lean ops & admin teams

Do more good with less inbox chaos.

Handle donors, volunteers, programs, and grants in one inbox. No silos, no missed deadlines — just clear, calm communication.

Issues faced

How Canary helps

Real use cases

Built for resourceful non-profit teams

Do more good, less inbox chaos.