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Features
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Automations
Collaboration
Collaboration
Collaboration
Auto-assignment
No more ticket chaos. Smart rules ensure every ticket lands in the right hands instantly.
Instant CSAT feedback
Auto-surveys follow each ticket, feeding responses into analytics to spot trends.
Follow-ups on auto-pilot
Never drop the ball—Canary nudges customers automatically when overdue.
Seamless escalation
Chatbot hands off complex issues to your team with full context so agents can act fast.
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Cut manual tasks in half
Reduce response times dramatically
Improve CSAT with follow-ups
Scale support without adding headcount