plans

AI & Chatbot

AI that handles 73% of your emails so your team doesn't have to

Transform your shared inbox with intelligent automation that learns from your docs, deflects repetitive queries, and writes human-quality replies—all while surfacing insights to improve your support.
Set up in 15 minutes.

7

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5

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0

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3 %

Deflection rate

4

8

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6

5

4

3

1

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4

3 %

Faster responses

8

7

6

5

4

6

1

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6 %

CSAT Improvement

3

8

7

6

5

4

0

1

2

3

4

0 %

More tickets handled

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plans

Powerful AI that helps your team deliver exceptional support

Three core capabilities that work together to transform how you handle email

Automation

Let AI handle 73% of repetitive emails with instant, accurate replies that sound human

Assistance

Write perfect responses 10x faster with AI that knows your brand voice and customer history

Insights

Spot trends, fix issues before they explode, and know exactly what customers need

Automation

Scale support seamlessly with AI-powered chatbot

Maintain accuracy at scale

Responses are sourced from your trusted knowledge base and past tickets, ensuring consistent, on-brand communication

Instantly resolve inquiries

AI Chatbot deflects up to 73% of repetitive questions, freeing your team to focus on complex customer needs

Handle volume spikes effortlessly

Scale support capacity instantly during peak times without adding headcount or compromising quality

AI Chatbot

Automatically deflect inquiries with intelligent responses

Simply enable AI Chatbot to let AI respond to customer questions. The chatbot learns from your documentation and past conversations for accurate, personalized responses.

Train on your docs in minutes

Handles complex multi-step queries

Knows when to escalate to agents

Works in 15+ languages

Improves with every interaction

"Our team was spending hours daily on repetitive emails. Now we handle 73% automatically. The AI provides instant responses that customers love, and we can focus on complex issues that really need human attention."

Daniel Roy

Support Team Lead, TechFlow

Assistance

Empower your team to make every interaction exceptional

Turn rookies into rockstars

New agent? No problem. AI suggests perfect replies based on how your best agents handle similar issues.

Reply in 30 sec, not 30 min

One click generates a complete, personalized response. Edit if you want, send as-is if you don't.

Sound like you, just faster

AI learns your brand voice from past emails. No robotic responses, just your style at 10x speed.

AI assistance for agents

AI-Assisted Replies

Generate perfect responses in seconds. AI suggests replies based on context, past tickets, and your brand voice.

One-click full response generation

Maintains your brand voice

Pulls customer history automatically

Suggests relevant help articles

Works with your templates

“AI-assisted replies have saved a tremendous amount of time for us. It gives me great, quick responses that sound like our team wrote them, so I can get more done in my day.”

Sasha Bennett

CX Director, Lumo Labs

Insights

Unlock hidden opportunities within your data with AI-generated insights

Why are we getting so many refund requests?

AI spots patterns humans miss. Know about issues hours (not weeks) after they start trending.

Stop guessing, start knowing

Which agent needs help? What's taking too long? Where are customers getting frustrated? AI tracks it all.

Fix the leak, not just the flood

When 50 people ask the same question, AI tells you. Update your FAQ once, deflect forever.

AI reporting and analytics

Top Issues analyser

Know what's breaking before customers complain. AI automatically groups similar tickets and surfaces trending issues so you can fix problems proactively.

Auto-groups similar tickets by issue type

Detects spikes in specific problems

Tracks sentiment and urgency changes

Routes tickets to the right agent automatically

Triggers follow-ups based on SLA rules

Testimonials

plans

Everything Canary AI can do for your support team

One intelligent system that handles the repetitive work so you can focus on customers who need you most

AI Chatbot

Instantly resolve email inquiries with responses written by AI, sourced from your help content.

AI-Assisted Replies

Generate human-quality responses in seconds based on context and past conversations.

Top Issues Analyzer

Automatically group similar tickets to identify trending problems and opportunities.

Smart Assignment

Route tickets to the right agent based on expertise, workload, and context.

Automatic Follow-ups

Never drop the ball with intelligent reminders and automated check-ins.

CSAT Automation

Automatically send satisfaction surveys and track performance metrics.

Smart Templates

AI-enhanced templates that adapt to each customer's specific situation.

Sentiment Detection

Identify frustrated customers and prioritize urgent issues automatically.

Performance Insights

Track agent productivity and identify coaching opportunities with AI analytics.

plans

FAQs

plans

AI that handles 73% of your emails so your team doesn't have to

Transform your shared inbox with intelligent automation that learns from your docs, deflects repetitive queries, and writes human-quality replies—all while surfacing insights to improve your support.Set up in 15 minutes.

7

8

7

6

5

4

0

1

2

3

4

3

%

4

8

7

6

5

4

3

1

2

3

4

3

%

8

8

7

6

5

4

6

1

2

3

4

6

%

3

8

7

6

5

4

0

1

2

3

4

0

%

Powerful AI that helps your team deliver exceptional support

Three core capabilities that work together to transform how you handle email

Automation

Scale support seamlessly with AI-powered chatbot

AI Chatbot

Automatically deflect inquiries with intelligent responses

"Our team was spending hours daily on repetitive emails. Now we handle 73% automatically. The AI provides instant responses that customers love, and we can focus on complex issues that really need human attention."

Assistance

Empower your team to make every interaction exceptional

AI assistance for agents

AI-Assisted Replies

“AI-assisted replies have saved a tremendous amount of time for us. It gives me great, quick responses that sound like our team wrote them, so I can get more done in my day.”

Insights

Unlock hidden opportunities within your data with AI-generated insights

AI reporting and analytics

Top Issues analyser

Everything Canary AI can do for your support team

One intelligent system that handles the repetitive work so you can focus on customers who need you most

AI Chatbot

AI-Assisted Replies

Top Issues Analyzer

Smart Assignment

Automatic Follow-ups

CSAT Automation

Smart Templates

Sentiment Detection

Transform your shared inbox with intelligent automation that learns from your docs, deflects repetitive queries, and writes human-quality replies—all while surfacing insights to improve your support.
Set up in 15 minutes.