Set up Directory Sync in Shared Inbox

By:

Support Team

Published:

February 20, 2023

Updated:

December 5, 2025

Directory Sync allows you to connect your organization's directory for automated real-time provisioning and deprovisioning of users.

1) Go to Settings -> Users & Teams -> Directory Sync and click on 'Connect Directory' and you will be directed to the WorkOS Directory Sync Configuration.

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2) Select the Directory Provider you want to connect with CanaryMail and configure the required settings.

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