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Backed by Sequoia. Trusted by 500+ hospitality teams.

Handle guest emails
without the chaos

Shared Inbox by Canary is an email-based helpdesk built for small hospitality teams.
Keep every guest message organized, answered, and tracked.
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Why Hospitality & Travel teams struggle with email

Why Hospitality & Travel teams struggle with email

Why Hospitality & Travel teams struggle with email

Why Hospitality & Travel teams struggle with email

You don't have a call center.
You are the call center.

When all guest communication comes through email, chaos follows. Here's what hospitality teams face daily:

Multiple team members respond to the same inquiry

A guest sends a booking request, but no one knows who replied.

Important commitments get lost in personal inboxes

Your manager promised a late checkout, but no one can find the message

Inconsistent service across team members

A customer writes 3 times and gets 3 conflicting answers.

No clear way to prioritize urgent requests

Your inbox is full of requests with no organization system.

Sound familiar?

You're not alone. Thousands of hospitality teams face these exact challenges every day.

Starter Plan

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Growth Plan

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$ 49.99

per month

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Enterprise Plan

$ 109.99

per month

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Canary gives you the tools to stay in control

Canary gives you the tools to stay in control

Canary gives you the tools to stay in control

Canary gives you the tools to stay in control

With Shared Inbox by Canary, you can

Auto assign tickets

Route emails automatically based on topic, urgency or customer segment.

Save time rewriting the same reply

Use shared templates for consistent, on-brand replies.